PRIVACY POLICY OF THIS WEBSITE
Francesca Maria Elena Roasenda protects the privacy of the visitors of this website by adopting the most appropriate measures provided by law. This policy describes the treatment of the information provided by the site visitors and that or their personal data. The Privacy Policy is described herein, in order to communicate Francesca Roasenda Jewels ‘s policy concerning the collection, use and disclosure of users’ personal data. This notice is published pursuant to art. 13 of Legislative Decree n. 196/2003 (Personal data protection Code) and applies to the protection of the personal data concerning the users of the offered web services. The notice concerns only the www.francescaroasenda.com website owned by Francesca Roasenda and does not apply to any other website the user may access through his internet connection. Use of website entails the acceptance of the contents in this section.
THE DATA CONTROLLER
Some data about identified or identifiable people might be collected and processed as a consequence of visiting this website. The data controller is Francesca Maria Elena Roasenda, while liability falls to her legal department, with headquarters via Privata Perugia 10 Milano 20122
DATA PROCESSING LOCATION
Any data processing connected to the website services will take place in the abovementioned headquarters, exclusively by Francesca Roasenda technical staff in charge of such processing. If necessary, data connected to the newsletter service may be processed by the company entrusted with the technical maintenance of the website which is the Francesca Roasenda company (as Data Controller under art. 39 of the Personal Data Protection) at the company’s headquarters.
TYPE OF PERSONAL DATA PROCESSED
NAVIGATION DATA
The IT systems and software procedures used to run this website, collect some personal data which are implicitly transmitted through the use of Internet communication protocols. This information is not gathered in order to be associated to specific individuals; however, by its very nature and through processing and associations with third-party data, it could allow Users to be identified. IP addresses, domain name of computers utilized by users who are connected to the site, addresses in URI (Uniform Resource Identifier) form of the requested resources, the time of the requests, the method used to submit the request to the server, the size of the file obtained in reply, the numerical code indicating the status of the response from the server (successful, error, etc…) and other parameters regarding the operating system and the User’s IT environment, all fall under this category of data. These data are used for the sole purpose of gathering anonymous statistical information on the use of the site, and of checking its correct operation; they are deleted immediately after being processed. Those data may possibly be employed to ascertain liability in case of potential computer-related crimes against the site: except for this case, data on web contacts are stored for no longer than seven days.
DATA VOLUNTARILY SUPPLIED BY THE USER
Optional, explicit and voluntary sending of e-mail messages to addresses indicated on this website entails the subsequent acquisition of the sender’s address, which is necessary in order to reply to requests, as well as of any other personal data included in the message. Specific, synthetic notices shall be progressively posted or displayed on the site pages pertaining to specific services upon request.
COOKIES
No Users’ personal data is purposely acquired and/or stored by the site. No cookies are used for personal information transmission, the site does not make use of so-called persistent cookies of any kind, nor of user tracking systems. The use of so-called session cookies (not stored permanently on the User’s computer, and that when the browser is closed) is strictly limited to the transmission of session identifiers (random numbers created by the server) which are necessary for safe and efficient website exploration. The so-called session cookies employed in this website prevent recourse to other computer science techniques that can potentially compromise Users’ navigation privacy and the acquisition of personal identification data.
DATA VOLUNTARILY SUPPLIED
Apart from the automatic acquisition of navigation data as detailed above, Users are free to provide their personal information as requested in the application forms published in the Francesca Roasenda website for customer requests, or in the “Contact” section, in order to request information, with the ultimate goal of creating a collaboration relationship with Francesca Roasenda Jewels. Failure to provide such data may prevent the user from receiving the requested information. It should be remembered that in some cases (not included in the general management of this site) the relevant Authorities may request information under art. 157 of the Personal Data Protection Code, which the site manager is obliged to provide under penalty of administrative fines.
AIM OF DATA PROCESSING
The processing of data provided by the User makes it possible for the User to register in the Website in order to: 1) manage the user/client relationship, including the sending of e-mail messages and the checking of the completeness, validity and accuracy of the supplied data; 2) get information and promote marketed products or services; periodically send promotional or advertising material and commercial information;
TREATMENT MODALITIES
Personal data are handled electronically for the strictly necessary time to achieve the purposes for which they have been collected. In order to prevent loss of data, unlawful or incorrect use and unauthorized access, specific security measures are followed rigorously.
DATA SUBJECT'S RIGHTS
A Data subjec shall have the right to obtain confirmation as to whether or not personal data concerning them exist, regardless of them being already recorded, and to receive communication of such data in intelligible form. They also have the right to be informed of the source of the personal data, of the purposes and methods of the processing; of the logic applied to the processing, if the latter is carried out with the help of electronic means; of the identification data concerning data controller, data processors and the representative designated as per Section 5(2); of the entities or categories of entity to whom or to which the personal data may be communicated and who or which may get to know said data in their capacity as designated representative in the State’s territory, data processor or person in charge of the processing.(Art. 7 of Legislative Decree 196/03). Pursuant to this article they shall also have the right to obtain the erasure, anonymization or blocking of data that have been processed unlawfully, including data whose retention is unnecessary for the purposes for which they have been collected or subsequently processed and to refuse in any case, for legitimate reasons, their treatment. Requests are to be addressed to Francesca Maria Elena Roasenda via Privata Perugia 10 Milano 20122 Italy artjewerly@francescaroasenda.com. This Privacy Policy can be periodically revised and the treatment of personal data is subject to the law in force. Users are therefore encouraged to regularly consult the website in order to remain informed about any Privacy Policy variation or update.
INFORMATION YOU PROVIDE TO US AND HOW WE USE IT
To access certain areas of our Platform, you will need to register with us. During the registration process you will be asked to submit personal information about yourself; (including your name and address, date of birth, e-mail address and telephone number). By entering your details in the fields requested, you enable Francesca Roasenda to provide you with the services you select;
If you choose to interact with Francesca Roasenda via a social media platform or other third party service, we will collect the information you have provided to us through that platform;
We will use the information we collect from you to:
Manage and fulfill purchase and repair orders, facilitate delivery, and provide after service care;
Manage our accounts and records;
Assist with your inquiries and requests;
Send service related communications, including announcements and administrative messages such as order confirmation;
Identify products and services we think you might be interested in based on your information, such as your purchase history and your previous interactions with us;
Send you marketing communications (including e-mails and social media audience matching) relating to us and other third party partners and that we think may be of interest to you where we have a legitimate basis to do so and in accordance with your communication
Conduct market research so that we can continuously improve the services we provide to our customers;
Undertake credit checking, prevention of fraud and of other prohibited or illegal activities as part of our efforts to keep our Platform and services secure;
Understand how our Platform is used so that we can continuously improve our Platform and services and other offerings.
In case you have consented to a particular use of your data, we will process them on the basis of your consent. You may revoke this consent at any time (for example, to enable us to send marketing communications) by contacting us (see the section below "Contacts"). We also process your information to the extent that this is necessary for the performance of a contract with you or to the extent necessary for our legitimate interests to operate, protect and improve our business.
DURATION OF THE TREATMENT AND CONSERVATION OF PERSONAL DATA
Francesca Maria Elena Roasenda in accordance with the Art. 5.1 e) of the GDPR will process the data you provide for the entire duration of execution of the services requested and keep them for the next 12 months for the purpose of completing the administrative activities, as well as for the time necessary to fulfill the legal obligations.
If you have authorized the treatment of profiling, the anonymous data observed from time to time, will be deleted within 12 months from the segiming of treatment.